Narcissistic tendencies of managers and its proposed impact on change-oriented organisational citizenship behaviours of employees: a study of brokerage firms

The purpose of this paper is to find different dimensions of narcissistic personality amongst managers and to prioritise the proposed impact of these personality types according to antecedents and measurements of change-oriented organisational citizenship behaviour. By adopting a qualitative metasynthesis, 12 articles were used to identify the different personality types, namely histrionic, self-accepted, incompatible, vulnerable, efficient, trader, open, and dominant. Afterward, by adopting the BWM-MULTIMOORA technique, the personality types were prioritised using an expert panel's judgements of 11 senior brokerage firms' managers in Shiraz, Iran. The results demonstrate that the innovative climate is the most crucial change-oriented OCB antecedent, and suggesting work improvement ideas to others is its most vital measurement. Moreover, among eight different personality types, the histrionic personalities of narcissistic managers are the most important. Their dominant personalities are the least essential obstacle in cultivating an environment to develop employees' change-oriented organisation citizenship behaviours.