Evaluating completion rates between kiosk and smartphone computer-assisted self-interviewing at a sexual health clinic in Melbourne: a before-and-after implementation study
The transition from kiosks to smartphones for administering CASI was associated with a modest, but consistent, decline in data completeness. Incomplete CASI data may reduce clinic efficiency by requiring clinicians to collect missing information during consultations, posing challenges in high-demand settings. Further research is needed to assess whether response completeness improves as users become more familiar with the new digital system.
Authors
- Eric P. F. Chow (ORCID: https://orcid.org/0000-0003-1766-0657)
- Jason J. Ong (ORCID: https://orcid.org/0000-0001-5784-7403)
- Rashidur Rahman (ORCID: https://orcid.org/0009-0001-9902-4066)
- Phyu Mon Latt (ORCID: https://orcid.org/0000-0001-5880-5731)
- Ria Fortune
- Christopher Kincaid Fairley (ORCID: https://orcid.org/0000-0001-9081-1664)
- Danushi Wijekoon (ORCID: https://orcid.org/0000-0001-9568-211X)
- Marcus Y. Chen (ORCID: https://orcid.org/0000-0002-8924-2043)
Institutions
- The University of Melbourne (AU)
- Melbourne Sexual Health Centre (AU)
- Monash Health (AU)
- Monash University (AU)
Publication Details
- Journal
- Sexual Health
- Published
- 2025-12-12
- DOI
- https://doi.org/10.1071/sh25119
- Primary Topic
- Mobile Health and mHealth Applications
- Type
- article
- Field-Weighted Citation Impact
- 0.00