Sustained engagement with a digital youth mental health platform: A mixed-methods study

This mixed methods study offers preliminary insights into experiential factors associated with engagement with a large-scale digital mental health intervention for young people. Indications suggest two experiential pathways to sustained use: relational experiences characterised by feeling understood, normalisation, and belonging, and functional utility reflected in the practical application of therapeutic strategies in daily life. Challenges reported by low-engaged young people, including cognitive overload, low motivation, and limited reminder prompting from the intervention, highlight opportunities for adaptive, low-effort re-engagement strategies. As digital mental health services continue to scale, understanding engagement as an emotional, social, and practical process may help support more sustained and inclusive participation.

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Publication Details

Journal
Internet Interventions
Published
2025-12-12
DOI
https://doi.org/10.1016/j.invent.2025.100899
Primary Topic
Digital Mental Health Interventions
Type
article
Field-Weighted Citation Impact
0.00
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article

Sustained engagement with a digital youth mental health platform: A mixed-methods study

Shaminka N. Mangelsdorf, Shane Cross, Nicola A. Chen, Sarah Louis et al.
Internet Interventions
Digital Mental Health Interventions
article

Sustained engagement with a digital youth mental health platform: A mixed-methods study

Shaminka N. Mangelsdorf, Shane Cross, Nicola A. Chen, Sarah Louis, Sarah Bendall, Lee Valentine, Shaunagh O’Sullivan, Jennifer Nicholas, John Gleeson, Sandra Bucci, Mario Álvarez‐Jiménez, Carla McEnery, Thomas W. Wren, Rory P. Sorenson
article en

Abstract

This mixed methods study offers preliminary insights into experiential factors associated with engagement with a large-scale digital mental health intervention for young people. Indications suggest two experiential pathways to sustained use: relational experiences characterised by feeling understood, normalisation, and belonging, and functional utility reflected in the practical application of therapeutic strategies in daily life. Challenges reported by low-engaged young people, including cognitive overload, low motivation, and limited reminder prompting from the intervention, highlight opportunities for adaptive, low-effort re-engagement strategies. As digital mental health services continue to scale, understanding engagement as an emotional, social, and practical process may help support more sustained and inclusive participation.

Internet InterventionsVol. 43
Goulburn Valley Health (AU), Greater Manchester Mental Health NHS Foundation Trust (GB), The University of Melbourne (AU), Manchester Academic Health Science Centre (GB), Orygen Youth Health (AU), Australian Catholic University (AU)
Openalex Percentile: Top 56%
Digital Mental Health Interventions
DOIOpen Access PDFOpenAlex
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