User-experience-oriented convenience assessment framework in public transport hub areas

The convenience of Public Transport Hub Areas (PTHAs) is pivotal for promoting public transport use and sustainable urban development. Existing research primarily concentrates on factors such as the facilities and equipment of public transport, with inadequate attention paid to the actual user experience. This study proposes a user-experience-oriented assessment framework for PTHAs, integrating the three core dimensions of public transport use convenience, transfer convenience and living convenience. Additionally, it introduces differentiated assessment rules based on spatial location. Employing high-precision GIS spatial simulation, it accurately measures walking routes in the Central Urban Area of Nanjing (NJ) and the Capital Municipality of Denmark (CD). It proposed the median walking distance as the key indicator, categorized into metro access ( MD m ), bus access ( MD b ), and metro-bus transfer ( MD t ). The integration of equipment for parking facilities ( EPF ) and land use diversity ( LUD ) has resulted in the development of an assessment system comprising five key indicators. The study identifies indicator thresholds, reveals how urban form (particularly block size) affects walking experience, diagnoses case strengths and weaknesses, and offers differentiated optimization suggestions for different locations. This research provides a practical tool for targeted urban renewal and human-centric transit planning.