A New Study of the Administrative Capacity of the Bulgarian State Administration

Abstract Delivering good governance to citizens and businesses is a fundamental duty of any public administration. To be able to meet these requirements, public sector organisations must have the necessary administrative capacity. This is reason enough for its level to be monitored, analysed and evaluated. The aim of this paper is to present the results of the study conducted on the level of administrative capacity of the different types of public bodies included in the Administrative Register of the Republic of Bulgaria. They were obtained by surveying both representatives of the administrations themselves and their socio-economic partners. A validated methodology was applied, approbated by scientists in the relevant field and representatives of practice. The results show which groups of administrations have higher capacity and in which areas and which ones are lagging behind. A statistically significant difference was found between the assessments of administrations and those of civil society representatives.