Extracting socio-psychological perceptions for analysis of travel behaviours

This article proposes an evidence-based policy recommendation framework integrating social media data and natural language processing methods, to support inclusive and efficient transport policy-making. Given that current research underscores the crucial role of both external and psychological variables in individual travel decisions, psychological features – such as beliefs, attitudes or values – are frequently used as latent variables for travel behaviour interpretation and travel choice modelling. However, user-centric policy recommendations based on dynamic psychological variables are still limited. Most studies rely on survey data, which neglects the urgent dynamic trend of user perception change and its underlying relationship with travel behaviour. Hence there is a lack of illustration on how these psychological variables can be further used at specific temporal and spatial levels for travel behaviour interpretation. This would be valuable to identify priorities for more targeted (sustainability and other) policies and interventions. In this article, we utilize sentiment analysis and dynamic topic modelling to represent the spatial–temporal variance of psychological features. Integrating with corresponding travel behaviour, we illustrate how these dynamic psychological features can distinguish travel dissonance, identify key motivations, and reflect urgent social demands at precise spatial–temporal levels. We demonstrate these advances in a case study in New York City from 2019 to 2022 using Twitter (X) data. A comparison with existing travel-related policies in the case study validates the feasibility of our framework to support evidence-based policy recommendations. We conclude by discussing the potential of this framework to support sustainable transport promotion. • Dynamic psychological variables have the ability to identify travel motivations, travel dissonance, and social demands. • Integrating social media data with NLP methods represents psychological variables at various spatial–temporal levels. • A user-centric, evidence-based policy recommendation framework is beneficial to promote sustainable transport.