429 Barriers and facilitators in accessing health information among migrants residing in Portugal

Abstract PTH 1: Determinants of Health Disease and Interventions 1, B307 (FCSH), September 3, 2025, 14:30 - 15:30 Aims This study aimed to explore the needs and strengths in health literacy?of migrants in Portugal, with a focus on access to health information. Methods Semi-structured interviews were conducted with migrants residing in Portugal and thematic analysis was conducted to examine the content of the interviews. The study included 13 migrants, aged between 28 and 56 years, with diverse education backgrounds. Participants were from Portuguese-Speaking African Countries, Brazil, Columbia and Asia, resided in Portugal for a period ranging from 8 months to 6 years and reported chronic conditions such as hypertension, diabetes and cardiovascular diseases. Results Preliminary results show that three different sources of access to health information were identified: (1) healthcare services (hospitals or primary care centers); (2) social networks (family, friends, group communities or workplace); and (3) digital platforms (Google Translate, SNS24 – digital service from national health service - or websites). Access to health information primarily concerns (1) navigating health services, including obtaining a healthcare number and scheduling appointments); (2) disease identification and management, especially chronic conditions (3) lifestyle, including physical activity, nutrition and self-care. Language barriers and lack of knowledge of official information resources were identified as the main barriers on accessing health information needed, mainly regarding healthcare system navigation and disease management. Conclusion The findings highlight the challenges migrants might face in accessing reliable health information. Informal networks and digital tools are reported as significant sources. Strengthening formal health communication, integrating culturally and linguistically tailored health information, and addressing digital literacy disparities are crucial steps toward enhancing health equity and promoting informed healthcare engagement within migrant populations.