404 Enhancing cultural competence and health literacy: a nurse-led intervention to promote person-centred care for migrant patients

Abstract EP1.1, e-Poster Terminal 1, September 3, 2025, 10:35 - 11:00 Aim Relational and organisational factors within healthcare play a crucial role in determining the quality of care, particularly for vulnerable migrant groups. There is a need for approaches that strengthen cultural competence and support individualised care, while considering migrants’ health literacy and specific needs. This study aimed to test and evaluate a nurse-led intervention designed to enhance cultural sensitivity and improve health literacy. The intervention sought to foster a shared understanding of migrants’ health needs and resources, with the goal of strengthening person-centred care. Method The intervention consisted of two three-hour workshops focusing on health literacy, cultural competence, and strategies to enhance a person-centred approach. The workshops combined presentations, case discussions, and dialogue-based learning. Participants’ self-assessed competence was measured using questionnaires completed before and after the intervention. In addition, participants received group-based supervision twice a month over a three-month period, with a focus on cases discussions from their clinical practice. Results Among the 24 participating nurses, the intervention fostered greater reflection on their own clinical practice. Participants emphasised the professional value of discussing health literacy and cultural understanding with colleagues. They also highlighted the usefulness of specific tools – such as the genogram, life history and the CHAT dialogue tool – when caring for migrants with diverse needs. Key takeaways included improved use of interpreters, increased involvement of family members, and heightened awareness of patients’ health literacy. Conclusions The results indicate that targeted training in health literacy and cultural competence enhances nurses’ ability to deliver person-centred and culturally sensitive care. This, in turn, may contribute to improved quality of care and greater health equity.