Ergonomic Approach to Interactive Management of High-Tech Enterprise Organizational System

The subject area of the study is high-tech industrial manufacturing characterized by cascaded production stages, heterogeneity of resources by production types and labour intensity of operations, as well as large volumes of data preventing efficient resource management of the enterprise organizational system solely based on heuristic solutions. The aim of the study is to create a tool for interactive management that integrates algorithmic and heuristic aspects of management decision-making and implements an ergonomic approach to management. Building on prior research aimed at developing effective resource management mechanisms, the current work applies and develops graphic representations of managed objects, namely their formalized schemes, based on virtual environment design principles and drawing on methods for constructing ergonomic human-computer interfaces. The authors achieve the stated objectives through developing a problem-oriented virtual control panel designed according to ergonomic and technical aesthetics requirements, enabling interactive management of the organizational system in a virtual computing environment. The panel features controls allowing users to set initial conditions for solving resource allocation tasks and indicators visually displaying formalized solutions. The work illustrates practical applications of the developed instrument in solving resource management problems with examples.