The Role of Information and Communication Technologies in Social Participation of Older Adults: A Scoping Review

The growing body of research highlights ICTs' role in social participation in later life but reveals key gaps. Research on underrepresented populations, ICTs' potential for expanding social networks, and the quality of online participation remains limited. Inconsistent measurement practices hinder ability to draw conclusions. These gaps point to critical opportunities for future occupational therapy research and practice. Plain-Language Summary: Staying socially connected is important for older adults' health, well-being, and overall quality of life. This review explored how older adults use digital technologies, such as video calls, email, text messaging, and social media, to stay in touch and participate socially. Interest in these technologies has grown in recent years, especially during the COVID-19 pandemic. Most research focused on communication with family and friends; fewer studies examined forming new relationships online or the quality of online interactions. Digital tools can reduce loneliness and support participation, particularly when in-person contact is limited. However, more research is needed to understand usage patterns and the adoption of these tools in daily life, especially among underrepresented groups. This knowledge can help occupational therapy practitioners better support older adults in using technology to promote meaningful social connections.

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Publication Details

Journal
American Journal of Occupational Therapy
Published
2025-12-04
DOI
https://doi.org/10.5014/ajot.2025.051273
Primary Topic
Technology Use by Older Adults
Type
article
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article

The Role of Information and Communication Technologies in Social Participation of Older Adults: A Scoping Review

N. Balakumar, Maya Arieli, Shlomit Rotenberg, Vivian Ngo et al.
American Journal of Occupational Therapy
Technology Use by Older Adults
article

The Role of Information and Communication Technologies in Social Participation of Older Adults: A Scoping Review

N. Balakumar, Maya Arieli, Shlomit Rotenberg, Vivian Ngo, S Jeyakumar, Natisha Baig, Marya Nurgitz
article en

Abstract

The growing body of research highlights ICTs' role in social participation in later life but reveals key gaps. Research on underrepresented populations, ICTs' potential for expanding social networks, and the quality of online participation remains limited. Inconsistent measurement practices hinder ability to draw conclusions. These gaps point to critical opportunities for future occupational therapy research and practice. Plain-Language Summary: Staying socially connected is important for older adults' health, well-being, and overall quality of life. This review explored how older adults use digital technologies, such as video calls, email, text messaging, and social media, to stay in touch and participate socially. Interest in these technologies has grown in recent years, especially during the COVID-19 pandemic. Most research focused on communication with family and friends; fewer studies examined forming new relationships online or the quality of online interactions. Digital tools can reduce loneliness and support participation, particularly when in-person contact is limited. However, more research is needed to understand usage patterns and the adoption of these tools in daily life, especially among underrepresented groups. This knowledge can help occupational therapy practitioners better support older adults in using technology to promote meaningful social connections.

American Journal of Occupational TherapyVol. 80(1)
Public Health Ontario (CA)
Openalex Percentile: Top 39%
Technology Use by Older Adults
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The Role of Information and Communication Technologies in Social Participation of Older Adults: A Scoping Review — N. Balakumar, Maya Arieli, et al. · American Journal of Occupational Therapy (2025) | TGRS Research Map | TGRS