“It’s about maintaining a calm and reassuring presence”: a qualitative study about ambulance clinicians’ experiences of caring for patients with breathlessness

This study underscores the challenges of caring for patients with breathlessness, with ACs employing strategies to manage stress and establish a safe environment. Clinical experience and ongoing training and education are strategies to strengthen clinical reasoning and decision-making. Pairing less experienced ACs with seasoned colleagues could also improve care quality and support the development of professional competence.