The Effect of E‐Commerce Live Streamer Partner Type on Consumers' Approach Intention: An Empirical Study Based on Live Streaming Studios

ABSTRACT Employing virtual streamers in e‐commerce live streaming has become a popular marketing strategy. However, the effect of different streamer partner types (human–human vs. human–virtual vs. virtual–virtual) on consumers' approach intention remains unclear. Based on the Howard–Sheth model, this research conducts four scenario‐based experiments with 515, 508, 581, and 501 participants, respectively. Results show that compared with both human–human and virtual–virtual streamer partners, human–virtual streamer partners lead to the highest approach intention. Studies 1, 2a, and 2b, conducted across diverse contexts, consistently demonstrate that human–virtual streamer type significantly influences consumers' approach intention and reveal the underlying mechanisms of perceived interactivity and perceived manipulative intent. Study 3 introduces consumers' familiarity with live‐stream shopping as a moderating factor, demonstrating that human–virtual streamer type is more effective for consumers with lower familiarity, thereby enhancing their approach intention. These findings provide valuable insights for e‐retailers in selecting appropriate streamer partners to enhance the effectiveness of live streaming marketing.

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Publication Details

Journal
Journal of Consumer Behaviour
Published
2025-12-04
DOI
https://doi.org/10.1002/cb.70084
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
0.00
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article

The Effect of E‐Commerce Live Streamer Partner Type on Consumers' Approach Intention: An Empirical Study Based on Live Streaming Studios

Ruijuan Wu, Yan Li, Sha Xiong
Journal of Consumer Behaviour
Technology Adoption and User Behaviour
article

The Effect of E‐Commerce Live Streamer Partner Type on Consumers' Approach Intention: An Empirical Study Based on Live Streaming Studios

Ruijuan Wu, Yan Li, Sha Xiong
article en

Abstract

ABSTRACT Employing virtual streamers in e‐commerce live streaming has become a popular marketing strategy. However, the effect of different streamer partner types (human–human vs. human–virtual vs. virtual–virtual) on consumers' approach intention remains unclear. Based on the Howard–Sheth model, this research conducts four scenario‐based experiments with 515, 508, 581, and 501 participants, respectively. Results show that compared with both human–human and virtual–virtual streamer partners, human–virtual streamer partners lead to the highest approach intention. Studies 1, 2a, and 2b, conducted across diverse contexts, consistently demonstrate that human–virtual streamer type significantly influences consumers' approach intention and reveal the underlying mechanisms of perceived interactivity and perceived manipulative intent. Study 3 introduces consumers' familiarity with live‐stream shopping as a moderating factor, demonstrating that human–virtual streamer type is more effective for consumers with lower familiarity, thereby enhancing their approach intention. These findings provide valuable insights for e‐retailers in selecting appropriate streamer partners to enhance the effectiveness of live streaming marketing.

Journal of Consumer BehaviourVol. 25(2)
Tianjin University of Technology (CN), Tianjin University (CN), Capital University of Economics and Business (CN)
Openalex Percentile: Top 65%
Technology Adoption and User Behaviour
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The Effect of E‐Commerce Live Streamer Partner Type on Consumers' Approach Intention: An Empirical Study Based on Live Streaming Studios — Ruijuan Wu, Yan Li, et al. · Journal of Consumer Behaviour (2025) | TGRS Research Map | TGRS