Virtual Delivery of Early Psychosis Care: Retrospective Cohort Study of Factors Associated With Initial Engagement

This study is innovative in that it examines the self-reported health equity and service use factors that may contribute to nonattendance when most EPI appointments are delivered virtually, unlike previous studies that focused solely on differences in attendance rates. Although it was during the COVID-19 pandemic and may not be representative of virtual care in real-world practice, this study suggests that virtual care may improve initial engagement in EPI services; however, barriers to care still exist for Black patients and those referred from the emergency department. A hybrid model may improve connection to EPI, though targeted approaches are needed to bridge the digital divide and ensure that structurally marginalized and high-acuity patients have equitable access to care.

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Publication Details

Journal
Journal of Medical Internet Research
Published
2025-12-04
DOI
https://doi.org/10.2196/81313
Primary Topic
Telemedicine and Telehealth Implementation
Type
article
Field-Weighted Citation Impact
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article

Virtual Delivery of Early Psychosis Care: Retrospective Cohort Study of Factors Associated With Initial Engagement

Alexia Polillo, Nicole Kozloff, George Foussias, Nicole Davis-Faroque et al.
Journal of Medical Internet Research
Telemedicine and Telehealth Implementation
article

Virtual Delivery of Early Psychosis Care: Retrospective Cohort Study of Factors Associated With Initial Engagement

Alexia Polillo, Nicole Kozloff, George Foussias, Nicole Davis-Faroque, Albert H.C. Wong, Aristotle N. Voineskos, Wei Wang, Trinity Vey
article en

Abstract

This study is innovative in that it examines the self-reported health equity and service use factors that may contribute to nonattendance when most EPI appointments are delivered virtually, unlike previous studies that focused solely on differences in attendance rates. Although it was during the COVID-19 pandemic and may not be representative of virtual care in real-world practice, this study suggests that virtual care may improve initial engagement in EPI services; however, barriers to care still exist for Black patients and those referred from the emergency department. A hybrid model may improve connection to EPI, though targeted approaches are needed to bridge the digital divide and ensure that structurally marginalized and high-acuity patients have equitable access to care.

Journal of Medical Internet ResearchVol. 28
Centre for Addiction and Mental Health (CA), University of Toronto (CA), Public Health Ontario (CA)
Openalex Percentile: Top 51%
Telemedicine and Telehealth Implementation
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Virtual Delivery of Early Psychosis Care: Retrospective Cohort Study of Factors Associated With Initial Engagement — Alexia Polillo, Nicole Kozloff, et al. · Journal of Medical Internet Research (2025) | TGRS Research Map | TGRS