Longitudinal comparison of psychological outcomes of professional content moderators engaged in resilience training program

Results indicated that participants in the program showed no significant increases in secondary traumatic stress, the main target of the program. Across the different psychometrics, effect sizes were small suggesting that content moderators using the program were not at significant risk for increased psychological distress from content moderation during the study duration. These findings provide a valuable foundation for further refining interventions aimed at content moderators. Future studies may consider experimental and multifactorial designs to delve into therapeutic mechanisms and different types of psychological outcomes.