From algorithm aversion to AI dependence: Deskilling, upskilling, and emerging addictions in the GenAI age

Abstract This conceptual paper explores the psychological consequences of consumer adoption of GenAI tools on consumer capability development. We propose a framework based on two orthogonal dimensions—Division of Cognitive Labor and Metacognitive Oversight—that yields four distinct patterns of human–AI interaction: Skilled Augmentation, Managed Automation, Unguided Effort, and Cognitive Surrender. Through synthesis of the literature on automation, cognitive offloading, and skill acquisition, we demonstrate how the shift from algorithm aversion to AI appreciation creates predictable trajectories in human capability. While some users maintain active oversight and achieve enhanced capabilities as AI‐augmented polymaths, our framework predicts a natural drift toward Cognitive Surrender, where users delegate both cognitive execution and metacognitive control to AI systems. We trace how this drift, accelerated by cognitive miserliness, effort aversion, and instant gratification dynamics, can progress from rational efficiency‐seeking through dependency to behavioral addiction to AI. The paper identifies theoretical mechanisms, boundary conditions, and individual differences that determine whether GenAI use leads to capability enhancement or erosion, proposing testable hypotheses for future empirical investigation.

Authors

Institutions

Publication Details

Journal
Consumer Psychology Review
Published
2025-12-03
DOI
https://doi.org/10.1002/arcp.70008
Citations
1
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
2.48
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

From algorithm aversion to AI dependence: Deskilling, upskilling, and emerging addictions in the GenAI age

Aaron Garvey, TaeWoo Kim, Umair Usman, Adam Duhachek
1 citations
Consumer Psychology Review
AI in Service Interactions
2.48
article

From algorithm aversion to AI dependence: Deskilling, upskilling, and emerging addictions in the GenAI age

Aaron Garvey, TaeWoo Kim, Umair Usman, Adam Duhachek
article en
1 citations

Abstract

Abstract This conceptual paper explores the psychological consequences of consumer adoption of GenAI tools on consumer capability development. We propose a framework based on two orthogonal dimensions—Division of Cognitive Labor and Metacognitive Oversight—that yields four distinct patterns of human–AI interaction: Skilled Augmentation, Managed Automation, Unguided Effort, and Cognitive Surrender. Through synthesis of the literature on automation, cognitive offloading, and skill acquisition, we demonstrate how the shift from algorithm aversion to AI appreciation creates predictable trajectories in human capability. While some users maintain active oversight and achieve enhanced capabilities as AI‐augmented polymaths, our framework predicts a natural drift toward Cognitive Surrender, where users delegate both cognitive execution and metacognitive control to AI systems. We trace how this drift, accelerated by cognitive miserliness, effort aversion, and instant gratification dynamics, can progress from rational efficiency‐seeking through dependency to behavioral addiction to AI. The paper identifies theoretical mechanisms, boundary conditions, and individual differences that determine whether GenAI use leads to capability enhancement or erosion, proposing testable hypotheses for future empirical investigation.

Consumer Psychology ReviewVol. 9(1)
University of Technology Sydney (AU), Florida International University (US), Knoxville College (US), University of Illinois Chicago (US), University of Tennessee at Knoxville (US)
Openalex Percentile: Top 8%
AI in Service Interactions
2.48
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.