Healthcare professionals as promoters and barriers of innovative complex outpatient interventions: A case study of an intervention to increase participation of people living with MS

The ultimate goal of innovative care projects is the transition of the pilot into routine care. The results of this interview study indicate that healthcare professionals have to be involved right from the start in both design and implementation of innovative care projects. Innovative routine care is not only a medical or technological challenge, but above all a social process that requires the joint efforts of all stakeholders. The findings indicate that the project should be transferred into routine care.