The Hybrid Divide: Gendered Perceptions of Work-Life Conflict and Relational Strain

This study investigates the gender-based perceived impact of hybrid work modes on work-life balance (WLB) and personal relationships among white-collar workers in Malaysia. The transition from traditional to hybrid work models, accelerated by the COVID-19 pandemic, has introduced new dynamics affecting WLB and personal relationships. Although extensive research has examined WLB, the interaction between gender and hybrid work dynamics remains underexplored, particularly in the Malaysian context. This study aims to address this gap by examining how male and female white-collar workers in Malaysia perceive and manage hybrid work arrangements and their effects on personal relationships. Utilizing a quantitative correlational research design, data were collected from 403 white-collar workers through a structured questionnaire. The analysis indicated a very strong positive correlation between hybrid work and perceived WLB, as well as a strong relationship with perceived impacts on personal relationships. Notably, gender significantly moderates the relationship between hybrid work mode and perceived WLB, with women reporting a more favourable WLB compared to men. The findings suggest that hybrid work arrangements enhance employees' perception of WLB and foster healthier personal relationships. The flexibility inherent in hybrid work is particularly advantageous for women, who often navigate multiple roles. Recommendations for organizations include promoting flexible work arrangements, addressing gender-specific needs, and continuously evaluating hybrid work policies to improve employee satisfaction and well-being. This study contributes to a broader understanding of hybrid work practices and their implications, especially within the Malaysian context.