The Japanese version of the perceived service quality scale for community pharmacies: translation, cultural adaptation, and validation
The pSQS-J is a valid and reliable instrument for evaluating patient experience in Japanese community pharmacies and may facilitate the advancement of person-centred care.
Authors
- Yoshimitsu Takahashi (ORCID: https://orcid.org/0000-0003-4073-9945)
- Carl R. Schneider (ORCID: https://orcid.org/0000-0002-2921-5609)
- Yoshitaka Nishikawa (ORCID: https://orcid.org/0000-0003-3313-1990)
- Takeo Nakayama (ORCID: https://orcid.org/0000-0002-7918-6252)
- Shota Suzuki (ORCID: https://orcid.org/0000-0003-3199-5883)
- Hiroshi Okada (ORCID: https://orcid.org/0000-0001-5208-9383)
- Stephen Ross Carter (ORCID: https://orcid.org/0000-0002-4670-0884)
Institutions
- The University of Sydney (AU)
- Wakayama Medical University (JP)
- Kyoto University (JP)
Publication Details
- Journal
- BMC Health Services Research
- Published
- 2025-12-02
- DOI
- https://doi.org/10.1186/s12913-025-13712-7
- Primary Topic
- Pharmaceutical Practices and Patient Outcomes
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- Pfizer
- Pfizer Health Research Foundation