Research on enterprise network public opinion guiding decision-making considering crisis differentiation

Based on the research results, this paper provides targeted suggestions for enterprises crisis response and their sustainable development under the new media environment.

Authors

Yike Li (ORCID: https://orcid.org/0000-0002-2065-5026)
Huiying Chen (ORCID: https://orcid.org/0000-0002-5159-6006)
Jiakun Wang (ORCID: https://orcid.org/0000-0002-6091-9997)
Xiaotong Guo

Institutions

Shandong University of Science and Technology (CN)

Publication Details

Journal: PLoS ONE
Published: 2025-12-01
DOI: https://doi.org/10.1371/journal.pone.0336465
Primary Topic: Public Relations and Crisis Communication
Type: article
Field-Weighted Citation Impact: 0.00

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article

Research on enterprise network public opinion guiding decision-making considering crisis differentiation

Yike Li, Huiying Chen, Jiakun Wang, Xiaotong Guo

Dec 1, 2025

PLoS ONE

Public Relations and Crisis Communication

article

Research on enterprise network public opinion guiding decision-making considering crisis differentiation

Yike Li, Huiying Chen, Jiakun Wang, Xiaotong Guo

December 1, 2025article en

Abstract

Based on the research results, this paper provides targeted suggestions for enterprises crisis response and their sustainable development under the new media environment.

PLoS ONEVol. 20(12)

Shandong University of Science and Technology (CN)

Openalex Percentile: Top 58%

Public Relations and Crisis Communication

DOI Open Access PDF OpenAlex

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Research on enterprise network public opinion guiding decision-making considering crisis differentiation — Yike Li, Huiying Chen, et al. · PLoS ONE (2025) | TGRS Research Map | TGRS