Expression of concern: Customer perceived ethicality and electronic word of mouth approach to customer loyalty the mediating role of customer trust

The publisher of International Journal of Ethics and Systems is issuing an Expression of Concern for the article Aldulaimi, S., Soni, S., Kampoowale, I., Krishnan, G., Ab Yajid, M.S., Khatibi, A., Minhas, D. and Khurana, M. (2025), “Customer perceived ethicality and electronic word of mouth approach to customer loyalty: the mediating role of customer trust”, International Journal of Ethics and Systems, Vol. 41 No. 1, pp. 258-278, Link to the cited article., to inform readers that concerns have been raised regarding its authorship. An investigation is ongoing and is currently unresolved. Further information will be provided by the International Journal of Ethics and Systems as it becomes available.

Publication Details

Journal
International Journal of Ethics and Systems
Published
2025-12-01
DOI
https://doi.org/10.1108/ijoes-11-2025-0646
Primary Topic
Customer Service Quality and Loyalty
Type
article
Field-Weighted Citation Impact
0.00
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article

Expression of concern: Customer perceived ethicality and electronic word of mouth approach to customer loyalty the mediating role of customer trust

International Journal of Ethics and Systems
Customer Service Quality and Loyalty
article

Expression of concern: Customer perceived ethicality and electronic word of mouth approach to customer loyalty the mediating role of customer trust

article en

Abstract

The publisher of International Journal of Ethics and Systems is issuing an Expression of Concern for the article Aldulaimi, S., Soni, S., Kampoowale, I., Krishnan, G., Ab Yajid, M.S., Khatibi, A., Minhas, D. and Khurana, M. (2025), “Customer perceived ethicality and electronic word of mouth approach to customer loyalty: the mediating role of customer trust”, International Journal of Ethics and Systems, Vol. 41 No. 1, pp. 258-278, Link to the cited article., to inform readers that concerns have been raised regarding its authorship. An investigation is ongoing and is currently unresolved. Further information will be provided by the International Journal of Ethics and Systems as it becomes available.

International Journal of Ethics and Systems
Openalex Percentile: Top 56%
Customer Service Quality and Loyalty
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