The Effect of Three Key Administrative Errors on Patient Trust in Physicians: Prescription Errors, Confidentiality Breaches, and Appointment Scheduling Omissions
Administrative errors during care for non-communicable diseases significantly undermine patients' trust in physicians. Physicians should prioritize improving their practices, particularly regarding prescription errors, as these errors have broader implications for the public's perception of physicians.
Authors
- Takafumi Wakita (ORCID: https://orcid.org/0000-0003-2293-5918)
- Yu Katayama (ORCID: https://orcid.org/0000-0002-6192-9855)
- Ashwin B. Gupta (ORCID: https://orcid.org/0000-0003-2557-840X)
- Noriaki Kurita (ORCID: https://orcid.org/0000-0003-4127-7500)
- Yoshia Miyawaki (ORCID: https://orcid.org/0000-0002-6981-3443)
- Nao Oguro (ORCID: https://orcid.org/0000-0002-6187-1550)
- Nobuyuki Yajima (ORCID: https://orcid.org/0000-0002-8292-3962)
- Tetsuro Aita (ORCID: https://orcid.org/0000-0002-1693-361X)
- Kosuke Sakurai
Institutions
- SHOWA Medical University (JP)
- Fukushima Medical University (JP)
- Okayama University (JP)
- University of Michigan (US)
- VA Ann Arbor Healthcare System (US)
- Fukushima Medical University Hospital (JP)
- Kansai University (JP)
Publication Details
- Journal
- Journal of General and Family Medicine
- Published
- 2025-11-30
- DOI
- https://doi.org/10.1002/jgf2.70086
- Primary Topic
- Medical Malpractice and Liability Issues
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- Japan Society for the Promotion of Science