Business Communication and Editing Students’ Evaluations of Written Error: An Eye-Tracking Study

Using eye-tracking and interview methods, this study investigates how business communication students and editing students attend to and evaluate writing. Participants reviewed blog posts embedded with errors and judged publication readiness. While both groups visually fixated longer on errors than non-errors, business communication students were more likely to approve error-containing texts for publication. Qualitative data revealed that business communication students prioritized content while editing students prioritized surface-level issues. These findings suggest that disciplinary background informs evaluative standards, even when error-detection behavior is similar. The results carry implications for instruction in business writing and editing, especially concerning collaborative, cross-disciplinary workplace writing.

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Publication Details

Journal
Business and Professional Communication Quarterly
Published
2025-11-29
DOI
https://doi.org/10.1177/23294906251388067
Primary Topic
Discourse Analysis in Language Studies
Type
article
Field-Weighted Citation Impact
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article

Business Communication and Editing Students’ Evaluations of Written Error: An Eye-Tracking Study

Grant Eckstein, Matthew Baker, Ana Barraza, Benjamin Duffield
Business and Professional Communication Quarterly
Discourse Analysis in Language Studies
article

Business Communication and Editing Students’ Evaluations of Written Error: An Eye-Tracking Study

Grant Eckstein, Matthew Baker, Ana Barraza, Benjamin Duffield
article en

Abstract

Using eye-tracking and interview methods, this study investigates how business communication students and editing students attend to and evaluate writing. Participants reviewed blog posts embedded with errors and judged publication readiness. While both groups visually fixated longer on errors than non-errors, business communication students were more likely to approve error-containing texts for publication. Qualitative data revealed that business communication students prioritized content while editing students prioritized surface-level issues. These findings suggest that disciplinary background informs evaluative standards, even when error-detection behavior is similar. The results carry implications for instruction in business writing and editing, especially concerning collaborative, cross-disciplinary workplace writing.

Business and Professional Communication Quarterly
Brigham Young University (US), Boise State University (US)
Openalex Percentile: Top 64%
Discourse Analysis in Language Studies
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Business Communication and Editing Students’ Evaluations of Written Error: An Eye-Tracking Study — Grant Eckstein, Matthew Baker, et al. · Business and Professional Communication Quarterly (2025) | TGRS Research Map | TGRS