Dynamic Capabilities and Technological Innovation for Firm Resilience: A Configurational Analysis

Firm resilience is essential to manage response and rapid recovery from disruptive events for a firm. Moreover, there is limited literature that investigates the combined effects of dynamic capability and technological innovation that are interrelated with firm resilience. This study used the dimensions of firm resilience, which were investigated with both necessary condition analysis (NCA) and fuzzy-set Qualitative Comparative Analysis (fsQCA) methods using survey questionnaires from 308 respondents operating in Bangladeshi corporate industries that are currently facing uncertainties due to unforeseen crises. NCA results showed that visibility, market position, and digitalization achieved firm resilience as these antecedents reached the full percentile to achieve an optimal level of outcome. On the contrary, the influence of reserve capacity and big data analytics was not empirically significant for achieving firm resilience. Moreover, fsQCA results appreciated NCA results and showed four solutions that are sufficient for achieving a high level of firm resilience. The study reveals the configurational effects of dynamic capabilities and technological innovation to achieve firm resilience. The results show the necessary effects of configurational relationships that lead to outcomes. The configurational method is applied to identify the combined effects of antecedents that help managers predict high levels of firm resilience in a turbulent environment.