The mediating role of job satisfaction in the impact of quality of work life on organizational commitment and job performance

While previous studies have typically examined the relationships among quality of work life, job satisfaction, organizational commitment and job performance independently or in isolated pairs, this study makes a novel contribution by positioning job satisfaction as a central mediating mechanism within a comprehensive model. Uniquely, the model simultaneously tests two critical outcomes-organizational commitment and job performance - within a single analytical framework. Moreover, by focusing on nurses - an occupational group often underrepresented in mediation-based occupational research - the study enhances its relevance and addresses a significant gap in the literature. By empirically demonstrating how improvements in quality of work life, via job satisfaction, lead to tangible organizational outcomes, the study offers new insights with direct implications for healthcare management and policy development.

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Publication Details

Journal
Journal of Health Organization and Management
Published
2025-11-28
DOI
https://doi.org/10.1108/jhom-04-2025-0190
Primary Topic
Job Satisfaction and Organizational Behavior
Type
article
Field-Weighted Citation Impact
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article

The mediating role of job satisfaction in the impact of quality of work life on organizational commitment and job performance

Keziban Avcı, Yasin Aras, Meral Goktas
Journal of Health Organization and Management
Job Satisfaction and Organizational Behavior
article

The mediating role of job satisfaction in the impact of quality of work life on organizational commitment and job performance

Keziban Avcı, Yasin Aras, Meral Goktas
article en

Abstract

While previous studies have typically examined the relationships among quality of work life, job satisfaction, organizational commitment and job performance independently or in isolated pairs, this study makes a novel contribution by positioning job satisfaction as a central mediating mechanism within a comprehensive model. Uniquely, the model simultaneously tests two critical outcomes-organizational commitment and job performance - within a single analytical framework. Moreover, by focusing on nurses - an occupational group often underrepresented in mediation-based occupational research - the study enhances its relevance and addresses a significant gap in the literature. By empirically demonstrating how improvements in quality of work life, via job satisfaction, lead to tangible organizational outcomes, the study offers new insights with direct implications for healthcare management and policy development.

Journal of Health Organization and Management
Aksaray University (TR), Ministry of Health (TR), Ankara Yıldırım Beyazıt University (TR)
Openalex Percentile: Top 56%
Job Satisfaction and Organizational Behavior
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