Bridging the occupational policy to practice gap: user-centered designed toolbox talks for landscaping tree care

Engaging users directly in the development process significantly improved the relevance, clarity, cultural fit, and alignment of Toolbox Talks with the needs of landscaping and tree care workers and supervisors. This participatory approach enhanced usability and demonstrated that Toolbox Talks can serve as a practical, scalable model for strengthening safety communication in high-risk occupations with limited regulatory oversight.