Evaluation of a Pilot mHealth Intervention to Engage Primary Care Clients at an Urban Clinic Serving Marginalized Populations: Mixed-Methods Cohort Study
Overall, the pilot study found this intervention feasible and acceptable to clients; however, barriers to phone retention were an ongoing challenge. Expanded enrollment in the WelTel service will allow us to examine whether it also facilitates engagement in primary care among marginalized urban populations.
Authors
- Richard Lester (ORCID: https://orcid.org/0000-0003-1759-2236)
- Rolando Barrios (ORCID: https://orcid.org/0000-0003-3642-5986)
- Surita Parashar (ORCID: https://orcid.org/0000-0001-6857-6231)
- Tian Shen
- Adedayo Tunde Ajidahun (ORCID: https://orcid.org/0000-0002-5265-4212)
- Cathy R. Fulton (ORCID: https://orcid.org/0000-0002-9081-1303)
- Julio Montaner (ORCID: https://orcid.org/0000-0002-6201-9829)
- Lauren Harrison (ORCID: https://orcid.org/0009-0008-6010-7658)
- Kate Salters (ORCID: https://orcid.org/0000-0001-6033-5089)
- David Moore (ORCID: https://orcid.org/0000-0003-1078-9247)
- C. T. Tam (ORCID: https://orcid.org/0009-0002-7283-4082)
- Antonio Marante Changir
- Wendy Zhang (ORCID: https://orcid.org/0000-0002-8850-5235)
Institutions
- University of British Columbia (CA)
- AIDS Vancouver (CA)
Publication Details
- Journal
- JMIR mhealth and uhealth
- Published
- 2025-11-27
- DOI
- https://doi.org/10.2196/68561
- Citations
- 1
- Primary Topic
- Mobile Health and mHealth Applications
- Type
- article
- Field-Weighted Citation Impact
- 2.82