The Limits of Customizing Hotel Guests' Experience: Can Front Desk Conversations Really be Personal?
Authors
- Clarisse Thouvenot
Institutions
- Université Lumière Lyon 2 (FR)
Publication Details
- Journal
- SPIRE - Sciences Po Institutional REpository
- Published
- 2025-10-02
- Primary Topic
- Consumer Retail Behavior Studies
- Type
- article
- Field-Weighted Citation Impact
- 0.00