Does Information and Communication Technology matter in enhancing local government transparency in Tanzania? Evidence from the selected local government authorities

The use of Information & Communication Technology (ICT) is increasingly recognised worldwide as crucial for improving transparency in governance. However, it remains debatable whether the utilisation of ICT is related to the improved local government transparency in the context of developing countries like Tanzania. The study employed a mixed-method research approach utilising Structural Equation Modelling (SEM) to analyse the quantitative survey data gathered from 645 randomly selected respondents while on the other side, the thematic analysis was applied to examine the qualitative data obtained through semi-structured interviews with the 22 purposively selected respondents. The results indicate that the level of transparency in Tanzania’s local government is statistically significantly influenced by internet connectivity and accessibility (β = 0.137, p < .0001) as well as ICT literacy (β = 0.086, p = .027). The use of e-government services is not statistically significantly related to local government transparency (β = 0.094, p = .165). Consequently, we determine that ICT literacy, along with internet connectivity and accessibility serve as a crucial factor in shaping the local government transparency in Tanzania. Therefore, we urge policymakers and governments of developing nations, including Tanzania, to formulate and implement strategies that ensure access to affordable and dependable internet connectivity, alongside improving citizens’ ICT literacy to foster local government transparency.