Electronic Visit Use and Resolution Rates for Adult Outpatient Conditions in an Integrated Care Setting
In this cross-sectional study, high percentages of patients selected asynchronous physician-managed e-visits for common outpatient conditions in a setting where other visit types were available. Both e-visits and other visit types attained high rates of resolution without follow-up within 7 days.
Authors
- Mary Reed (ORCID: https://orcid.org/0000-0002-9986-9499)
- Tracy A. Lieu (ORCID: https://orcid.org/0000-0002-3516-4617)
- Jie Huang (ORCID: https://orcid.org/0009-0007-0222-850X)
- Dao Nguyen
- Khai Tran
Institutions
- Kaiser Permanente (US)
- Virtual High School (US)
- Colorado Permanente Medical Group (US)
Publication Details
- Journal
- JAMA Network Open
- Published
- 2025-11-26
- DOI
- https://doi.org/10.1001/jamanetworkopen.2025.45761
- Primary Topic
- Healthcare Systems and Technology
- Type
- article
- Field-Weighted Citation Impact
- 0.00