Emergency Department Utilization by Veterans for Low-Acuity Conditions After Virtual Care Expansion
In this cross-sectional, national study of ED visits within the VA, low-acuity utilization declined following the expansion of virtual care; however, evidence of direct substitution was not detected. These findings highlight shifting care patterns within the VA and underscore the need for further research on quality, access, and system-level outcomes.
Authors
- Anita A. Vashi (ORCID: https://orcid.org/0000-0002-6305-6779)
- Amy C. Justice (ORCID: https://orcid.org/0000-0003-0139-5502)
- Linda Tran (ORCID: https://orcid.org/0000-0002-7356-2878)
- Steven M. Asch (ORCID: https://orcid.org/0000-0001-5838-5335)
- Louise Davies (ORCID: https://orcid.org/0000-0001-5581-2813)
- Derek Boothroyd (ORCID: https://orcid.org/0000-0001-5387-6995)
- Anu Ramachandran (ORCID: https://orcid.org/0000-0002-9038-1825)
Institutions
- Dartmouth College (US)
- University of California, San Francisco (US)
- VA Palo Alto Health Care System (US)
- Yale University (US)
- VA Connecticut Healthcare System (US)
- Yale New Haven Health System (US)
- White River Junction VA Medical Center (US)
- Stanford University (US)
Publication Details
- Journal
- JAMA Network Open
- Published
- 2025-11-26
- DOI
- https://doi.org/10.1001/jamanetworkopen.2025.45696
- Primary Topic
- Emergency and Acute Care Studies
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- U.S. Department of Veterans Affairs