Shifting to online and telephone bereavement support provision during the COVID-19 pandemic: A mixed methods study of bereavement service provider perspectives and lessons learnt for current practice

Remote delivery of bereavement support increased support capacity and can potentially reduce inequities in access. However, it needs to be carefully tailored, and is not appropriate for everyone. Staff and volunteers providing remote services require training and support.

Authors

Institutions

Publication Details

Journal
Palliative Medicine
Published
2025-11-24
DOI
https://doi.org/10.1177/02692163251383324
Citations
1
Primary Topic
Grief, Bereavement, and Mental Health
Type
article
Field-Weighted Citation Impact
2.31
Controls
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article

Shifting to online and telephone bereavement support provision during the COVID-19 pandemic: A mixed methods study of bereavement service provider perspectives and lessons learnt for current practice

Alison Penny, Anthony Byrne, Renata Medeiros, Eileen Sutton et al.
1 citations
Palliative Medicine
Grief, Bereavement, and Mental Health
2.31
article

Shifting to online and telephone bereavement support provision during the COVID-19 pandemic: A mixed methods study of bereavement service provider perspectives and lessons learnt for current practice

Alison Penny, Anthony Byrne, Renata Medeiros, Eileen Sutton, Emily Harrop, Mirella Longo, Lucy Selman, Tracey J. Stone, Kathy Seddon, Jenny Birchall, Emma Gilbert, Anne Finucane
article en
1 citations

Abstract

Remote delivery of bereavement support increased support capacity and can potentially reduce inequities in access. However, it needs to be carefully tailored, and is not appropriate for everyone. Staff and volunteers providing remote services require training and support.

Palliative Medicine
University of Bristol (GB), Marie Curie Hospice (GB), Marie Curie (GB), Cardiff University (GB), University of Edinburgh (GB)
Openalex Percentile: Top 9%
Grief, Bereavement, and Mental Health
2.31
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Shifting to online and telephone bereavement support provision during the COVID-19 pandemic: A mixed methods study of bereavement service provider perspectives and lessons learnt for current practice — Alison Penny, Anthony Byrne, et al. · Palliative Medicine (2025) | TGRS Research Map | TGRS