Unfulfilled expectations of equal, respectful, or different treatment: Complaints of perceived ethnic, religious and gender discrimination in Swedish healthcare

<b>Complaints of ethnic, religious and gender discrimination in Swedish healthcare often report subtle discrimination or unmet expectations, and the reported discrimination is rarely legally confirmed. The results suggest that many reported cases are likely based on misunderstandings and communication problems. The unfulfilled expectations were often related to miscommunication, distrust or perceptions of being neglected. Healthcare providers should recognise these perceptions earlier and clarify any misunderstandings. The findings point to a need for further analysis of perceived discrimination in healthcare, and that more cases should be investigated.</b>