Authors

• Zhao Ni (ORCID: https://orcid.org/0000-0002-9185-9894)
• Fenghua Sun (ORCID: https://orcid.org/0000-0001-5251-4087)
• Qingpeng Zhang (ORCID: https://orcid.org/0000-0002-6819-0686)
• Minh Cuong Duong (ORCID: https://orcid.org/0000-0002-9300-0047)
• N. L. Ng
• Yuan Fang (ORCID: https://orcid.org/0000-0003-1154-5076)
• Fuk-yuen Yu (ORCID: https://orcid.org/0000-0001-7869-0281)
• Phoenix K. H. Mo (ORCID: https://orcid.org/0000-0001-9822-5424)
• Siyu Chen (ORCID: https://orcid.org/0000-0002-6271-1858)
• Zixin Wang (ORCID: https://orcid.org/0000-0002-1158-2304)
• JamilaAdo Yau

Institutions

• Department of Health (CN)
• Chinese University of Hong Kong (HK)
• UNSW Sydney (AU)
• Yale University (US)
• Education University of Hong Kong (HK)
• University of Hong Kong (HK)

Publication Details

Journal

JAMA Network Open

Published

2025-11-24

DOI

https://doi.org/10.1001/jamanetworkopen.2025.44821

Citations

2

Primary Topic

AI in Service Interactions

Type

article

Field-Weighted Citation Impact

4.96