Who Stays Digital? Patient-Level Predictors of Sustained Telehealth Use

This study uniquely highlights strong postpandemic telehealth willingness among U.S. adults, driven by age, digital literacy, and positive experiences, with novel insights into racial and gender disparities and the unsuitability of telehealth for rehabilitation. These findings have important implications for health policy makers and administrators to design targeted interventions to enhance digital access and video-based care quality to sustain telehealth use.