Dental Patients’ Loyalty and Experiences with Staff/Systems in a Tertiary Hospital
This study provides a framework for understanding dental patient loyalty through structural equation modelling to guide similar institutions and broader healthcare settings. Future research, should include larger cohort and explore mediating/moderating factors.
Authors
- Hui Sun (ORCID: https://orcid.org/0000-0002-6795-7814)
- Wei Liu (ORCID: https://orcid.org/0000-0002-6990-1865)
- Jingwen Cai
- Xiao Gang Hu (ORCID: https://orcid.org/0000-0002-4412-641X)
- Hong Wei
Institutions
- Northwest University (CN)
- Xi'an Jiaotong University (CN)
Publication Details
- Journal
- International Dental Journal
- Published
- 2025-11-21
- DOI
- https://doi.org/10.1016/j.identj.2025.109291
- Primary Topic
- Patient Satisfaction in Healthcare
- Type
- article
- Field-Weighted Citation Impact
- 0.00