Family physician perspectives on managing indirect patient care activities in the electronic inbox: a systematic mixed studies review
The intersection of inefficient systems and high workloads makes inbox management labour-intensive and frustrating, lowering job satisfaction and efficacy. Downloading administrative tasks to family physicians, combined with the growing complexity of patient management, has generated a tremendous burden. Solutions are needed to improve the sustainability and appeal of family medicine.
Authors
- Deena M. Hamza (ORCID: https://orcid.org/0000-0001-8943-2165)
- Asiana Elma (ORCID: https://orcid.org/0000-0001-6035-5493)
- Russell Dawe (ORCID: https://orcid.org/0000-0002-3800-4440)
- Alexandra Cernat (ORCID: https://orcid.org/0000-0001-6007-7825)
- Ian Scott (ORCID: https://orcid.org/0000-0003-0396-0966)
- Jennifer Shuldiner (ORCID: https://orcid.org/0000-0003-2240-6274)
- Meredith Vanstone (ORCID: https://orcid.org/0000-0002-7347-6259)
- Alexander Singer (ORCID: https://orcid.org/0000-0001-5436-8394)
- Lawrence Grierson (ORCID: https://orcid.org/0000-0003-0739-5976)
- Katrina Shen (ORCID: https://orcid.org/0009-0000-4982-5204)
- Alison Scholes (ORCID: https://orcid.org/0009-0006-0900-232X)
- Danielle O’Toole
Institutions
- Memorial University of Newfoundland (CA)
- University of British Columbia (CA)
- University of Alberta (CA)
- University of Toronto (CA)
- McMaster University Medical Centre (CA)
- Women's College Hospital (CA)
- University of Manitoba (CA)
- McMaster University (CA)
Publication Details
- Journal
- Family Practice
- Published
- 2025-10-21
- DOI
- https://doi.org/10.1093/fampra/cmaf092
- Primary Topic
- Electronic Health Records Systems
- Type
- article
- Field-Weighted Citation Impact
- 0.00