Experience Paper: Adopting Activity Recognition in On-demand Food Delivery Business

This paper presents the first nationwide deployment of human activity recognition (HAR) technology in the on-demand food delivery industry. We successfully adapted the state-of-the-art LIMU-BERT foundation model to the delivery platform. Spanning three phases over two years, the deployment progresses from a feasibility study in Yangzhou City to nationwide adoption involving 500,000 couriers across 367 cities in China. The adoption enables a series of downstream applications, and large-scale tests demonstrate its significant operational and economic benefits, showcasing the transformative potential of HAR technology in real-world applications. Additionally, we share lessons learned from this deployment and open-source our LIMU-BERT pretrained with millions of hours of sensor data.

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Publication Details

Published
2025-11-03
DOI
https://doi.org/10.1145/3680207.3765261
Primary Topic
Context-Aware Activity Recognition Systems
Type
article
Field-Weighted Citation Impact
0.00
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article

Experience Paper: Adopting Activity Recognition in On-demand Food Delivery Business

GG Shen, Huatao Xu, Mo Li, Yan Zhang et al.
Context-Aware Activity Recognition Systems
article

Experience Paper: Adopting Activity Recognition in On-demand Food Delivery Business

GG Shen, Huatao Xu, Mo Li, Yan Zhang, Wei Gao
article en

Abstract

This paper presents the first nationwide deployment of human activity recognition (HAR) technology in the on-demand food delivery industry. We successfully adapted the state-of-the-art LIMU-BERT foundation model to the delivery platform. Spanning three phases over two years, the deployment progresses from a feasibility study in Yangzhou City to nationwide adoption involving 500,000 couriers across 367 cities in China. The adoption enables a series of downstream applications, and large-scale tests demonstrate its significant operational and economic benefits, showcasing the transformative potential of HAR technology in real-world applications. Additionally, we share lessons learned from this deployment and open-source our LIMU-BERT pretrained with millions of hours of sensor data.

Hong Kong University of Science and Technology (HK), Alibaba Group (China) (CN)
Openalex Percentile: Top 63%
Context-Aware Activity Recognition Systems
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Experience Paper: Adopting Activity Recognition in On-demand Food Delivery Business — GG Shen, Huatao Xu, et al. · (2025) | TGRS Research Map | TGRS