Stigma and barriers to seeking mental health care among emergency department providers – A mixed methods study

High levels of psychological distress and depression are common among clinicians working in US emergency departments [ED], yet treatment-seeking remains rare, contributing to burnout and negative well-being. Reluctance to seek care often reflects concerns about negative consequences (e.g., stigma, negative professional impact). We sought to characterize the availability of mental health resource availability, beliefs about seeking care, and barriers faced by emergency department healthcare providers. A sequential mixed-method design was employed. Phase 1 included a survey of ED physicians, advanced practice providers (APPs; i.e., nurse practitioners and physician assistants) and medical residents at an academic medical center. The survey assessed demographics, perceptions of support across occupational levels (e.g., institutional, unit/ department, direct supervisor, and peers), and workplace stressors. Phase 2 comprised qualitative interviews to explore survey findings in depth. The survey respondent sample (n = 43; 39% of all ED staff) included 20 physicians, 10 APPs, and 13 residents. Overall, 25.59% scored in the moderate to severe depression range on the PHQ-9. Self-stigma was moderate and significantly higher among males (M = 2.81, SD = 0.54) when compared to female (M = 2.19, SD = 0.52) providers. Common barriers to seeking care included lack of time (72%), privacy concerns (49%), worry about negative impact on licensing (37%), and expectation that treatment would not help (37%). Interviews (n = 16; 88% had completed the survey) reinforced these findings, identifying three commonly endorsed beliefs about 1) the need for occupationally tailored mental health resources, 2) the continued presence and perpetuation of mental health stigma, and 3) barriers to seeking mental health services. In addition to time constraints, many clinicians reported self-stigmatizing beliefs and/or worries about professional repercussions for seeking care for mental health issues. These data underscore pervasive impediments to seeking help in ED, which may negatively influence clinician well-being and performance over time.

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Publication Details

Journal
PLOS mental health.
Published
2025-11-20
DOI
https://doi.org/10.1371/journal.pmen.0000489
Primary Topic
Healthcare professionals’ stress and burnout
Type
article
Field-Weighted Citation Impact
0.00
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article

Stigma and barriers to seeking mental health care among emergency department providers – A mixed methods study

Ravindra Gopaul, Charles B. Harris, Shannon C. White, Joshua Morrison Smyth
PLOS mental health.
Healthcare professionals’ stress and burnout
article

Stigma and barriers to seeking mental health care among emergency department providers – A mixed methods study

Ravindra Gopaul, Charles B. Harris, Shannon C. White, Joshua Morrison Smyth
article en

Abstract

High levels of psychological distress and depression are common among clinicians working in US emergency departments [ED], yet treatment-seeking remains rare, contributing to burnout and negative well-being. Reluctance to seek care often reflects concerns about negative consequences (e.g., stigma, negative professional impact). We sought to characterize the availability of mental health resource availability, beliefs about seeking care, and barriers faced by emergency department healthcare providers. A sequential mixed-method design was employed. Phase 1 included a survey of ED physicians, advanced practice providers (APPs; i.e., nurse practitioners and physician assistants) and medical residents at an academic medical center. The survey assessed demographics, perceptions of support across occupational levels (e.g., institutional, unit/ department, direct supervisor, and peers), and workplace stressors. Phase 2 comprised qualitative interviews to explore survey findings in depth. The survey respondent sample (n = 43; 39% of all ED staff) included 20 physicians, 10 APPs, and 13 residents. Overall, 25.59% scored in the moderate to severe depression range on the PHQ-9. Self-stigma was moderate and significantly higher among males (M = 2.81, SD = 0.54) when compared to female (M = 2.19, SD = 0.52) providers. Common barriers to seeking care included lack of time (72%), privacy concerns (49%), worry about negative impact on licensing (37%), and expectation that treatment would not help (37%). Interviews (n = 16; 88% had completed the survey) reinforced these findings, identifying three commonly endorsed beliefs about 1) the need for occupationally tailored mental health resources, 2) the continued presence and perpetuation of mental health stigma, and 3) barriers to seeking mental health services. In addition to time constraints, many clinicians reported self-stigmatizing beliefs and/or worries about professional repercussions for seeking care for mental health issues. These data underscore pervasive impediments to seeking help in ED, which may negatively influence clinician well-being and performance over time.

PLOS mental health.Vol. 2(11)
Thomas Jefferson University (US), The Ohio State University (US), Penn State Milton S. Hershey Medical Center (US)
Openalex Percentile: Top 48%
Healthcare professionals’ stress and burnout
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