Less human, less positive? How AI involvement in leadership shapes employees’ affective well-being across different supervisor decisions

As artificial intelligence (AI) becomes increasingly integrated into organizational leadership, it is critical to understand how algorithmic decision-making affects employee well-being. This study investigates how varying levels of AI involvement in leadership – ranging from fully human to hybrid (human-AI collaboration) to fully automated – influence employees' emotional responses at work. It also examines whether the emotional impact of leader type depends on the outcome of a managerial decision (positive vs. negative). To investigate these questions, we conducted a vignette-based online experiment using a 3x2 between-subjects design. Participants (N = 153 workers) were randomly assigned to one of six short, standardized leadership scenarios that varied by leader type (human, hybrid, or AI) and decision outcome (positive or negative). The vignettes described a realistic workplace situation in which a leader communicates a decision about a project's continuation. Subsequently, emotional responses were measured using validated affective scales. The results showed that higher AI involvement led to lower positive affect, particularly following favorable decisions, while negative affect remained largely unaffected. These results suggest that, while AI leadership is not emotionally harmful, it also fails to generate positive engagement. Positive affect was strongest when positive decisions were delivered by a human leader and weakest when delivered by an AI. These findings contribute to leadership and human-AI interaction research by highlighting an emotional asymmetry in AI-led leadership. Practically speaking, these results imply that while AI offers efficiency, it lacks the interpersonal resonance necessary for emotionally meaningful interactions. Therefore, organizations should consider maintaining human involvement in contexts where recognition, trust, or relational sensitivity are important. • Automated leadership reduces positive affect, even when decisions are favorable. • Negative decisions evoke similar responses across all leadership types (human, hybrid, AI). • Automated leadership does not increase negative affect but might lower emotional engagement. • Hybrid leadership may balance AI efficiency and human emotional support.

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Publication Details

Journal
Computers in Human Behavior Artificial Humans
Published
2025-11-20
DOI
https://doi.org/10.1016/j.chbah.2025.100239
Citations
1
Primary Topic
Ethics and Social Impacts of AI
Type
article
Field-Weighted Citation Impact
2.37
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article

Less human, less positive? How AI involvement in leadership shapes employees’ affective well-being across different supervisor decisions

Stephan Kaiser, René Schmoll, Emily Lochner
1 citations
Computers in Human Behavior Artificial Humans
Ethics and Social Impacts of AI
2.37
article

Less human, less positive? How AI involvement in leadership shapes employees’ affective well-being across different supervisor decisions

Stephan Kaiser, René Schmoll, Emily Lochner
article en
1 citations

Abstract

As artificial intelligence (AI) becomes increasingly integrated into organizational leadership, it is critical to understand how algorithmic decision-making affects employee well-being. This study investigates how varying levels of AI involvement in leadership – ranging from fully human to hybrid (human-AI collaboration) to fully automated – influence employees' emotional responses at work. It also examines whether the emotional impact of leader type depends on the outcome of a managerial decision (positive vs. negative). To investigate these questions, we conducted a vignette-based online experiment using a 3x2 between-subjects design. Participants (N = 153 workers) were randomly assigned to one of six short, standardized leadership scenarios that varied by leader type (human, hybrid, or AI) and decision outcome (positive or negative). The vignettes described a realistic workplace situation in which a leader communicates a decision about a project's continuation. Subsequently, emotional responses were measured using validated affective scales. The results showed that higher AI involvement led to lower positive affect, particularly following favorable decisions, while negative affect remained largely unaffected. These results suggest that, while AI leadership is not emotionally harmful, it also fails to generate positive engagement. Positive affect was strongest when positive decisions were delivered by a human leader and weakest when delivered by an AI. These findings contribute to leadership and human-AI interaction research by highlighting an emotional asymmetry in AI-led leadership. Practically speaking, these results imply that while AI offers efficiency, it lacks the interpersonal resonance necessary for emotionally meaningful interactions. Therefore, organizations should consider maintaining human involvement in contexts where recognition, trust, or relational sensitivity are important. • Automated leadership reduces positive affect, even when decisions are favorable. • Negative decisions evoke similar responses across all leadership types (human, hybrid, AI). • Automated leadership does not increase negative affect but might lower emotional engagement. • Hybrid leadership may balance AI efficiency and human emotional support.

Computers in Human Behavior Artificial HumansVol. 6
Universität der Bundeswehr München (DE), University of Applied Labour Studies of the Federal Employment Agency (DE), Federal University of Applied Administrative Sciences (DE)
Openalex Percentile: Top 8%
Ethics and Social Impacts of AI
2.37
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