Parent-Reported Cosmetic Satisfaction Assessment Following Surgical Treatment of Single-Suture Craniosynostosis

Background:As Egypt moves toward universal health coverage, the effective use of electronic medical records (EMRs) has become increasingly vital to ensuring quality and safety in healthcare delivery. Yet, user satisfaction and perceptions of usability often hinge on how work is structured within clinical settings.Objective:This study aimed to assess how healthcare professionals in Port Said, Egypt, perceive the usability of EMR interface and how their satisfaction is shaped by the design of their work environments under the Universal Health Insurance (UHI) system.Methods:A cross-sectional descriptive study with analytical components was conducted among 532 healthcare professionals working in UHI-affiliated primary and secondary healthcare facilities in Port-Said, Egypt. Data was collected using a structured questionnaire that combined the Questionnaire for User Interaction Satisfaction (QUIS) and the Short Version of the Work Design Questionnaire (WDQ-S). Statistical analysis was performed using non-parametric methods in SPSS version 26.Conclusion:Moderate satisfaction levels with EMRs suggest improvements, particularly in system responsiveness and user interface design, are needed. Enhancing work design—especially task autonomy and social feedback—could improve EMR usability and user engagement. Policymakers should consider integrating work design considerations into future EMR implementation efforts within the UHI framework to support broader system adoption and long-term success.