The Future of Digital Governance: A Bibliometric Exploration of Public Administration Transformation in the Era of e-Government and Artificial Intelligence

Artificial intelligence is rapidly emerging as a transformative force in public administration, reshaping how government services are designed, delivered, and evaluated. This paper presents a bibliometric analysis of scientific literature from 2007 to 2023, focusing on the rise of AI within the broader context of e-government. Using the Bibliometrix package in R, the study maps global collaboration networks, identifies influential publications, and detects key conceptual clusters. The results highlight AI’s growing role in automating administrative tasks, enabling data-driven decision-making, and enhancing citizen-centered service delivery. This analysis provides strategic insight into how AI is redefining digital governance and institutional legitimacy in the post-digital era.