The Impact of Digital Technologies on Improving the Quality of Education: Analysing the Effectiveness of Online Platforms in the Educational Process—A Mixed Methods Study

The study aims to identify and analyse the key aspects that affect the improvement of the quality of education of students in Kyrgyzstan through the integration of digital platforms into the educational process. A theoretical analysis of recent technological developments in education was conducted, complemented by a semester-long experimental study with 120 students at the International University of Kyrgyzstan. The study examined the use of digital platforms such as Moodle, Google Classroom, Microsoft Teams, and Zoom, comparing their effectiveness in distance learning and traditional education. The findings demonstrated that students in distance learning achieved slightly higher academic performance across all indicators: comprehension of learning material (4.3 vs. 4.1), timely task completion (4.0 vs. 3.8), seminar preparation (4.2 vs. 4.0), test results (4.4 vs. 4.2), and satisfaction with learning (4.2 vs. 3.9). Moreover, 85% of students rated distance learning positively, while only 20% of traditional learners reported similar satisfaction; 65% highlighted improved self-discipline, though 30% experienced technical difficulties. These results confirm that digital platforms enhance academic outcomes, learning motivation, and organisational skills. To improve the quality of education through digital technologies, Kyrgyzstan needs to invest in the development of the Internet infrastructure, provide access to technical means for students, and increase the digital literacy of teachers.