The Shift from Training to Learning: Evolution of the Learning Ecosystem in SAIL and Insights for Business

This article examines the evolution of the learning ecosystem within the Steel Authority of India Ltd (SAIL) as it transitioned from a training-focused paradigm to a learning-oriented culture. By integrating digital tools, fostering blended learning, and leveraging external collaborations, SAIL transformed its learning and development strategy. Key challenges included adapting to rapid digitalisation, fostering self-driven learning, and maintaining engagement among a diverse workforce. The study highlights the importance of aligning organisational learning with business strategies, particularly in a BANI (Brittle, Anxious, Non-linear and Incomprehensible) world. The article concludes by exploring future possibilities for leveraging artificial intelligence and collaborative networks to further enhance organisational learning ecosystems.