Effectiveness of ChatGPT to provide esophageal cancer information: A SERVQUAL-based analysis
While ChatGPT shows potential in patient education for esophageal cancer, its current outputs lack clinical specificity and up-to-date medical insight. AI tools should be continuously improved with dynamic data integration and specialist supervision to ensure reliability and relevance in real-world healthcare scenarios.
Authors
- Chufan Zhou (ORCID: https://orcid.org/0009-0001-5209-5270)
- Chuan Xie (ORCID: https://orcid.org/0000-0001-5748-3443)
- Y. Liu (ORCID: https://orcid.org/0009-0007-7257-8361)
- Wangxinjun Cheng (ORCID: https://orcid.org/0009-0007-9012-4806)
Institutions
- Nanchang University (CN)
- Sichuan University (CN)
- West China Hospital of Sichuan University (CN)
- First Affiliated Hospital of Jiangxi Medical College (CN)
- First Affiliated Hospital of Nanchang University (CN)
Publication Details
- Journal
- Digital Health
- Published
- 2025-05-01
- DOI
- https://doi.org/10.1177/20552076251393291
- Primary Topic
- Artificial Intelligence in Healthcare and Education
- Type
- article
- Field-Weighted Citation Impact
- 0.00