Toward a Theoretical Framework for Digital Twin Readiness Assessment in Logistics: Conceptualization and Model Development

Digital Twins provide comprehensive capabilities to solve critical logistics problems such as visibility, monitoring, optimization, prediction, and simulation. This study explores the existing DT readiness assessment models in SCs and logistics, discovers their limitations, and proposes a conceptual model based on an organization’s internal and external attributes to strategize DT implementation in logistic functions. The results showed that the existing readiness assessment models have weaknesses and drawbacks, motivating the researchers to develop a new logistic DT readiness assessment model. This study identified six main organizational dimensions directly affecting measuring overall logistics’ DT readiness, which are management readiness, personnel readiness, information readiness, organization readiness, product readiness, and process flow readiness. Their relationship is mediated by Technology Integration and moderated by Supply Chain Complexity, which was tested using partial least squares structural equation modeling to show the importance of strategizing DT implementation in logistics.