The patient-safety implications of AI-based communication with migrants in general practice: a scoping review

There is no evidence that using Google Translate to synchronously communicate medical information to refugees and migrants has been tested for patient safety, highlighting potential for translation inaccuracies impacting patient safety. In clinical settings, where the high stakes of failure are ever-present, such inaccuracies can result in misdiagnosis, inappropriate treatment, and serious harm.

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Publication Details

Journal
BJGP Open
Published
2025-11-14
DOI
https://doi.org/10.3399/bjgpo.2025.0107
Citations
2
Primary Topic
Interpreting and Communication in Healthcare
Type
article
Field-Weighted Citation Impact
5.63
Controls
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article

The patient-safety implications of AI-based communication with migrants in general practice: a scoping review

Anne M. Cronin, Michelle Wrona, Tony Fallon, Patrick O’Donnell et al.
2 citations
BJGP Open
Interpreting and Communication in Healthcare
5.63
article

The patient-safety implications of AI-based communication with migrants in general practice: a scoping review

Anne M. Cronin, Michelle Wrona, Tony Fallon, Patrick O’Donnell, Anne MacFarlane, Ahmed Hassan, Anthony Kelly, Tonya Myles
article en
2 citations

Abstract

There is no evidence that using Google Translate to synchronously communicate medical information to refugees and migrants has been tested for patient safety, highlighting potential for translation inaccuracies impacting patient safety. In clinical settings, where the high stakes of failure are ever-present, such inaccuracies can result in misdiagnosis, inappropriate treatment, and serious harm.

BJGP OpenVol. 9(4)
University of Limerick (IE), Government of Ireland (IE), Doras Luimní (IE), Wellcome Centre for Anti-Infectives Research (GB), Lubrizol Life Science Health (United States) (US), Indiana University School of Medicine
Openalex Percentile: Top 4%
Interpreting and Communication in Healthcare
5.63
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The patient-safety implications of AI-based communication with migrants in general practice: a scoping review — Anne M. Cronin, Michelle Wrona, et al. · BJGP Open (2025) | TGRS Research Map | TGRS