OA20115. Slip risk assessment in Crete’s hotel sector: A preventive approach

Abstract Issue/Problem Crete, a leading tourism hub in the Mediterranean, faces a high incidence of slip-related accidents in hotel environments, where thousands of guests and staff move daily across various surfaces. Slips remain one of the most frequent causes of injury in hospitality, often due to wet floors, surface wear, or inadequate materials. Description of the problem To address this, we implemented a structured Slip Risk Assessment process across hotel facilities. This involved field measurements of the Coefficient of Friction (CoF) using calibrated instruments, evaluating each surface in both dry and wet conditions. We also considered additional risk factors such as floor deterioration, type of material, walking speed, and ergonomic layout. Our assessments adhered to internationally recognized standards, including BS 7976-2, ANSI/NFSI B101, and guidance from the UK’s HSE. Results were analyzed to assign risk levels and propose targeted corrective actions such as anti-slip treatments, tile replacements, or space redesigns. Staff were trained to recognize hazards and report unsafe conditions. Results This approach has led to a substantial reduction in slip-related incidents in collaborating hotels in Crete. By combining science-based evaluation with practical interventions, we have enhanced both guest and worker safety. Lessons Our experience confirms that slip risk management is not only a compliance requirement but a strategic investment in operational excellence, reputation, and the long-term sustainability of tourism businesses. This model is replicable in other high-traffic hospitality environments. Key messages • Through slip hazard control, hotels in Crete improve safety standards, minimize accidents, and contribute to a safer, more resilient & sustainable tourism industry. • Data-driven evaluation of slip hazards enables targeted prevention and smarter safety practices in high-traffic hotel environments. Topic Slip Risk Assessment, Hospitality Safety, Tourism Sustainability.