Physicians’ Overwork Impacts Patient Satisfaction via Physician-Nurse Collaboration and Patients’ Medical Risk Perception in China
Physicians' overwork demonstrates a significant negative predictive effect on patient satisfaction, encompassing both direct and indirect effects mediated by physician-nurse collaboration and patients' medical risk perception. To improve healthcare quality and satisfaction, governments should address physicians' overwork and patient risk perception. Future research could explore physician-patient trust as a mediator or analyze how different dimensions of risk perception influence chain-mediated pathways.
Authors
- Yi Xin
- Kairu Zhou (ORCID: https://orcid.org/0009-0008-1155-7580)
- Min Li (ORCID: https://orcid.org/0000-0002-7642-9271)
- Li Chen (ORCID: https://orcid.org/0009-0003-9636-2056)
Institutions
- University of Science and Technology of China (CN)
- Jinan University (CN)
- Second Affiliated Hospital of Guangzhou Medical University (CN)
- Guangdong Provincial People's Hospital (CN)
- Hefei First People's Hospital (CN)
- South China University of Technology (CN)
- Guangzhou Medical University (CN)
Publication Details
- Journal
- Risk Management and Healthcare Policy
- Published
- 2025-11-01
- DOI
- https://doi.org/10.2147/rmhp.s537903
- Primary Topic
- Healthcare professionals’ stress and burnout
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- Traditional Chinese Medicine Bureau of Guangdong Province
- Guangdong Provincial People's Hospital