Evaluating empathy in GPT-4-generated vs. physician-written emergency department discharge letters
GPT-4 shows strong potential in generating empathetic ED discharge letters. These letters are preferred by healthcare professionals and patients. GPT-4 offers a promising tool to reduce the workload of ED physicians. Further research is necessary to explore patient perceptions and best practices for integrating AI with physicians in clinical practice.
Authors
- Adva Livne (ORCID: https://orcid.org/0009-0008-4674-9937)
- Mor Saban (ORCID: https://orcid.org/0000-0001-6869-0907)
- Benjamin Scott Glicksberg (ORCID: https://orcid.org/0000-0003-4515-8090)
- Eyal Klang (ORCID: https://orcid.org/0000-0002-4567-3108)
- Girish N. Nadkarni (ORCID: https://orcid.org/0000-0001-6319-4314)
- Anat Perry (ORCID: https://orcid.org/0000-0003-2329-856X)
- Uri Manor (ORCID: https://orcid.org/0000-0003-3912-6957)
- Eyal Zimlichman (ORCID: https://orcid.org/0000-0002-6276-9937)
- David Hochstein (ORCID: https://orcid.org/0000-0001-6388-4278)
- Rowand Eyade
- Roula Qassem
- Dan Trabelsi
- Yarden Dahari
- Yelena Shechtman
- Orly Blaier
- Yael Abramov Iram
- Moran Gigi Balzam
- Ariel Lutenberg
- B Eisenmann
- Gal Ben-Haim (ORCID: https://orcid.org/0000-0002-0532-2864)
Institutions
- Tel Aviv University (IL)
- Hebrew University of Jerusalem (IL)
- Sheba Medical Center (IL)
- Israel National Institute for Health Policy Research (IL)
- Bnai Zion Medical Center (IL)
- Edmond and Lily Safra Children's Hospital (IL)
- Icahn School of Medicine at Mount Sinai (US)
Publication Details
- Journal
- Digital Health
- Published
- 2025-05-01
- DOI
- https://doi.org/10.1177/20552076251389992
- Primary Topic
- Artificial Intelligence in Healthcare and Education
- Type
- article
- Field-Weighted Citation Impact
- 0.00