Efficiency or novelty? The impact of business models on digital transformation magnitude and speed

Purpose This study aims to investigate the differential impacts of efficiency-centered business models and novelty-centered business models on two key dimensions of digital transformation – magnitude and speed. Additionally, it examines the moderating role of collective goal cognition in shaping these relationships, grounded in dominant logic theory. Design/methodology/approach This study used a two-wave survey of 410 Chinese firms undergoing digital transformation across finance, healthcare, energy, retail and high-tech industries. After data cleaning, 326 valid responses remained, which were analyzed using structural equation modeling. Findings The results indicate that efficiency-centered business models negatively influence digital transformation magnitude but positively affect its speed. Conversely, novelty-centered business models enhance both digital transformation magnitude and speed. Furthermore, collective goal cognition significantly moderates these relationships. Originality/value Theoretically, this research advances dominant logic theory by redefining digital transformation through its magnitude and speed dimensions and proposing a framework for balancing these imperatives via business model adaptation. Practically, it provides firms with actionable insights: policymakers and executives should align business model strategies with organizational cognition to optimize digital transformation outcomes, ensuring both scalability and agility.

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Publication Details

Journal
Business Process Management Journal
Published
2025-11-13
DOI
https://doi.org/10.1108/bpmj-05-2025-0711
Citations
3
Primary Topic
Digital Transformation in Industry
Type
article
Field-Weighted Citation Impact
3.73
Controls
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article

Efficiency or novelty? The impact of business models on digital transformation magnitude and speed

Lichen Hu, Jing Ji
3 citations
Business Process Management Journal
Digital Transformation in Industry
3.73
article

Efficiency or novelty? The impact of business models on digital transformation magnitude and speed

Lichen Hu, Jing Ji
article en
3 citations

Abstract

Purpose This study aims to investigate the differential impacts of efficiency-centered business models and novelty-centered business models on two key dimensions of digital transformation – magnitude and speed. Additionally, it examines the moderating role of collective goal cognition in shaping these relationships, grounded in dominant logic theory. Design/methodology/approach This study used a two-wave survey of 410 Chinese firms undergoing digital transformation across finance, healthcare, energy, retail and high-tech industries. After data cleaning, 326 valid responses remained, which were analyzed using structural equation modeling. Findings The results indicate that efficiency-centered business models negatively influence digital transformation magnitude but positively affect its speed. Conversely, novelty-centered business models enhance both digital transformation magnitude and speed. Furthermore, collective goal cognition significantly moderates these relationships. Originality/value Theoretically, this research advances dominant logic theory by redefining digital transformation through its magnitude and speed dimensions and proposing a framework for balancing these imperatives via business model adaptation. Practically, it provides firms with actionable insights: policymakers and executives should align business model strategies with organizational cognition to optimize digital transformation outcomes, ensuring both scalability and agility.

Business Process Management Journal
Zhejiang Wanli University (CN), Hangzhou Dianzi University (CN)
Openalex Percentile: Top 6%
Digital Transformation in Industry
3.73
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