Efficiency or novelty? The impact of business models on digital transformation magnitude and speed
Purpose This study aims to investigate the differential impacts of efficiency-centered business models and novelty-centered business models on two key dimensions of digital transformation – magnitude and speed. Additionally, it examines the moderating role of collective goal cognition in shaping these relationships, grounded in dominant logic theory. Design/methodology/approach This study used a two-wave survey of 410 Chinese firms undergoing digital transformation across finance, healthcare, energy, retail and high-tech industries. After data cleaning, 326 valid responses remained, which were analyzed using structural equation modeling. Findings The results indicate that efficiency-centered business models negatively influence digital transformation magnitude but positively affect its speed. Conversely, novelty-centered business models enhance both digital transformation magnitude and speed. Furthermore, collective goal cognition significantly moderates these relationships. Originality/value Theoretically, this research advances dominant logic theory by redefining digital transformation through its magnitude and speed dimensions and proposing a framework for balancing these imperatives via business model adaptation. Practically, it provides firms with actionable insights: policymakers and executives should align business model strategies with organizational cognition to optimize digital transformation outcomes, ensuring both scalability and agility.
Authors
- Lichen Hu (ORCID: https://orcid.org/0000-0003-3176-4188)
- Jing Ji (ORCID: https://orcid.org/0000-0001-7294-0382)
Institutions
- Zhejiang Wanli University (CN)
- Hangzhou Dianzi University (CN)
Publication Details
- Journal
- Business Process Management Journal
- Published
- 2025-11-13
- DOI
- https://doi.org/10.1108/bpmj-05-2025-0711
- Citations
- 3
- Primary Topic
- Digital Transformation in Industry
- Type
- article
- Field-Weighted Citation Impact
- 3.73